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Patient Help Desk Support

Patient Scheduling holds great importance if firms prefer optimization of their operations and enhancing patient experiences. At Sirius, we provide world-class Patient Scheduling services that streamline the whole process, ensuring timely management of appointments, that too with maximizing resource utilization. Key features of our approach are; automated reminders, online scheduling options, and real-time updates. We make sure that patients and healthcare providers stay informed.

Manage your healthcare appointment scheduling whenever and wherever it suits you.

Let us be your partner in Patient Scheduling services, while you give your best at providing Healthcare Facilities.

Patient Statement Review

Medical billing should be transparent and open, and that’s what we offer through our services. You can access your complete financial statements in a secure environment through our online patient site. On this site, you can check out detailed costs for visits, processes, and prescriptions. By understanding your health care expenses you are prepared for settlements with your insurance. Our user-friendly platform outlines individual fees, empowering you to manage your healthcare spending.


Handle Inbound/Outbound Calls

We always prioritize personal communications, that's why we are committed to assisting with every call we receive. Our knowledgeable agents are available to address any phone-related billing inquiries. Our website also offers user-friendly options for scheduling and managing bills. Sirius provides dedicated support lines for patients, ensuring that whether you prefer online resources or phone support, you have access to the help you need.


Payment Queries

Tracking your medical bills is now way more easy with Sirius. You can keep track of your bills, and balances, review payment options, and can pay online. Our detailed FAQ section answers all the potential questions you might have regarding payment methods, delays, or insurance coverage. If you face any troubles during the payment process our patient care team is ever ready to assist you with that. Our goal is to simplify your billing experience.


Balance Reminder Calls

We understand that life can get really busy at times, and paying on time might slip from your mind. Our outbound team will call you to gently remind you of any outstanding balances. These gentle reminders are a way to keep your medical expenses on the right track. If you feel overwhelmed with our notifications, you can change them easily from our secure website at any time, choosing between phone or email reminders.


Patient Help Desk Support: Enhancing Patient Satisfaction

Partnering with us will give you an experience way beyond billing management. Our officers at the help desk provide prompt support for payment, coverage, and claims inquiries. Moreover, multilingual support is also available to build trust and loyalty in the minds of patients.

Doctor
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97%

Customer Retention

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91%

First Pass Clean Claims Rate

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5%-10%

Revenue Improvement

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30%

Reduction in A/R

Our Success in Numbers

Specialties We Serve

Get the latest healthcare industry insights to learn more about making your practice more profitable.

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Cardiology

Reliable cardiology billing services designed to reduce delays and ensure precise payment processing.

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Dermatology

Our experts reduce denials, accelerate reimbursements, and boost revenue with accurate dermatology billing.

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Endocrinology

Comprehensive billing for endocrinology services, ensuring accuracy in hormone-related medical claims.

Doctors analyzing brain scans on a digital screen. Sirius Solutions Global supports advanced medical imaging.

Neurology

Streamlined billing services for neurology practices, optimizing revenue while handling complex coding requirements.

Doctor explaining kidney health with an anatomical model. Sirius Solutions Global supports advanced medical education and patient care.

Nephrology

Expert billing solutions for nephrologists, ensuring accurate claims and timely reimbursements for kidney care services.

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OB/GYN

Specialized billing for OB/GYN practices, helping you manage prenatal, delivery, and postnatal services with ease.

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Orthopaedics

Efficient orthopaedic billing, tailored to maximize reimbursements and minimize claim denials.

Therapy

Psychiatry

Focused billing solutions for psychiatry, simplifying reimbursements for mental health services.

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Our Cost-Effective Pricing Models According to Your Needs

Our pricing model ensures value to your practice and fosters a win-win relationship. A transparent percentage of reimbursements is charged after we secure reimbursements from your payer - there are no upfront fees or hidden charges.
 

Why Partner with Us?

  • Transparent pricing: No hidden charges or setup fees.

  • Flexible agreements: Easy exit options.

  • Free financial audits: Gain insights into your practice’s health.

  • Free demo sessions: Understand our billing process in detail.
     

What Sets Us Apart?

  • 99% accurate claim submissions

  • Complimentary AR recovery in 24 days

  • Insurance payments within 26 days

  • Provider credentialing with preferred payors

  • 20% revenue growth through rapid collections

  • Steady cash flow with diligent AR follow-up

We have a lot of experience with these EHRs

We have medical billing specialists who are familiar with all EHRs and their workarounds. We help you submit clean claims no matter which EHR you use, ensuring a hassle-free and efficient billing process for your healthcare facility.

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Maximize your revenue potential with our medical billing services.

An icon representing financial security and documentation, featuring a money bag and a financial report. Sirius Solutions Global provides expert financial planning and risk management services.

Hire a team of experts who are well-versed with your EHR and improve the billing process.

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